Pengaduan Konsumen: Email: pengaduan@konsumenindonesia.org, Telp: 021-5847000

Consumer Advocacy Program

We empower consumers through education, legal support, and advocacy for their rights in Indonesia.

A vibrant mural painted on the exterior wall of a building. The mural features bold graphics and text related to social justice and civil rights. It includes an image of a person using a large video camera, surrounded by various text excerpts about rights and justice. The words 'KNOW YOUR RIGHTS' are prominently displayed on the mural. The artwork is a mix of colorful geometric shapes and monochrome drawings of people.

A protest sign is held up against a cloudy sky. The sign reads '#Human Rights for Future' with 'Amnesty International' written below, advocating for human rights.

Legal Support Services

Our team of consumer lawyers provides expert legal assistance to protect consumer rights effectively.

Consumer Education Programs

We offer workshops and resources to enhance consumer literacy in the digital marketplace and beyond.

Consumer Advocacy

Empowering consumers through education and legal support in Indonesia.

A group of people is gathered in a protest or demonstration, holding signs that advocate for water protection and environmental rights. Various individuals are visible, some wearing traditional clothing and others in casual attire. The atmosphere seems energetic and purposeful, enhanced by the bright, sunny day and a clear blue sky.

Litigation Support

We provide legal assistance to consumers facing unfair practices and advocate for their rights through litigation and non-litigation methods to ensure justice in the digital marketplace.

A hand holding a protest sign with an image of a determined-looking baby clenching a fist. The sign includes German text related to Article 13. There are people and a building in the blurred background.

Consumer Education

Our programs focus on increasing consumer literacy, helping individuals understand their rights and responsibilities in the evolving digital landscape, fostering informed decision-making and empowerment among consumers.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Thanks to Forum Konsumen Berdaya Indonesia, I feel empowered and informed about my consumer rights.

Their advocacy work has significantly improved my understanding of consumer rights in the digital age.