Pengaduan Konsumen: Email: pengaduan@konsumenindonesia.org, Telp: 021-38777473

Consumer Advocacy Program

We empower consumers through education, legal support, and advocacy for their rights in Indonesia.

Legal Support Services

Our team of consumer lawyers provides expert legal assistance to protect consumer rights effectively.

Consumer Education Programs

We offer workshops and resources to enhance consumer literacy in the digital marketplace and beyond.

Consumer Advocacy

Empowering consumers through education and legal support in Indonesia.

A group of people is gathered in a protest or demonstration, holding signs that advocate for water protection and environmental rights. Various individuals are visible, some wearing traditional clothing and others in casual attire. The atmosphere seems energetic and purposeful, enhanced by the bright, sunny day and a clear blue sky.
A group of people is gathered in a protest or demonstration, holding signs that advocate for water protection and environmental rights. Various individuals are visible, some wearing traditional clothing and others in casual attire. The atmosphere seems energetic and purposeful, enhanced by the bright, sunny day and a clear blue sky.
Litigation Support

We provide legal assistance to consumers facing unfair practices and advocate for their rights through litigation and non-litigation methods to ensure justice in the digital marketplace.

A hand holding a protest sign with an image of a determined-looking baby clenching a fist. The sign includes German text related to Article 13. There are people and a building in the blurred background.
A hand holding a protest sign with an image of a determined-looking baby clenching a fist. The sign includes German text related to Article 13. There are people and a building in the blurred background.
Consumer Education

Our programs focus on increasing consumer literacy, helping individuals understand their rights and responsibilities in the evolving digital landscape, fostering informed decision-making and empowerment among consumers.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime